We are now taking bookings for Animal Encounter Tours of our Animal Management Centre. The tours are for 2 hours and include:

  • Safety Introduction
  • The Arid Biome; housing species such as Cuban iguana, tortoises, three banded armadillo and Von der Decken’s hornbills…
  • The Tropical Biome; housing species such as coatis, black throated monitor lizard, forest dragons, tree frogs and turtles…
  • Nocturnal Room; housing species such as; sugar gliders and blind cave fish…
  • Husbandry Room; housing a wide selection of birds and reptiles including corn snakes, royal pythons, tortoises and fish…
  • Walled Garden; to meet the meerkats and red squirrels

Our experienced Animal Encounter Keeper Team will provide information on the different species, and allow visitors to meet some of the animals. We aim to educate visitors on subjects such as conservation, breeding projects and bio-diversity. There may also be an opportunity for visitors to handle or feed some of the animals.

Tour Details

Adults (17 years and over) £17 per person
Children (5-16 years) £15 per person
Duration: 2 hours
Tours MUST be pre-booked – no one will be allowed on the tour without a pre-booked ticket

Book Tickets
Girl holding snake
Terrapin in tank

Terms & Conditions

  • You MUST pre-book your tickets – no entrance will be allowed without a ticket
  • Under 16 year olds must be accompanied by an adult (over the age of 18 years)
  • The minimum age for tours is 5 years
  • Maximum numbers are 10 visitors per tour
  • Footwear needs to be sturdy (i.e. trainers) – strictly NO open toe sandals or flip flops
  • Car parking is on site and is free of charge
  • We reserve the right to cancel a booking in any unforeseen circumstances that may arise (a full refund will be given)
  • All tickets are non-refundable (unless agreed by the Commercial Manager)
  • Please arrive approx. 15 minutes before your allocated tour time
  • We can’t guarantee handling and feeding on all our tours but we will always aim to include some on each tour
  • Animal welfare is extremely important to us and if any visitors put any of our animals at risk then we will politely ask them to leave the Centre.