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Dog Day Care Centre FAQ

Dog Day Care Centre FAQ2019-02-28T11:10:16+01:00

Find out more about our Dog Day Care Centre by reading the Frequently Asked Questions below:

Are you insured?2019-02-28T10:56:50+01:00

Yes we have public liability insurance.

Are you licensed?2019-02-28T10:56:43+01:00

Yes we are fully licensed and details can be found on our website.

Can I just drop my dog off anytime?2019-03-06T16:03:37+01:00

No – all new dogs MUST have an induction session and all future sessions need to be booked in once registration forms have been completed.

Can I see photographs?2019-02-28T10:56:29+01:00

Of course! All our owners must sign for the consent of photographs to be taken of their dogs you can see each days Day Care on our Facebook Page.

Can I visit?2019-02-28T10:56:57+01:00

Yes, you are more then welcome to a no obligation visit.  Please contact our centre to arrange a suitable time.

Can you feed my dog?2019-02-28T10:57:37+01:00

We ask that you feed your dog before and after attending Day Care, unless for medical, dietary or age purposes, then we ask that you bring their own feed for us to give them.

Do I stay with my dog for the duration of their trial session?2019-02-28T10:56:36+01:00

We find it best that you do not stay; therefore your dog can enjoy making new friends and not have to worry about their owner watching.

Do you offer a collection and drop off service?2019-02-28T10:52:29+01:00

Not at present but we are hoping to offer this service in the near future, we do have our own parking area so our clients can drop off and pick up their dogs safely.

Do you offer overnight boarding?2019-02-28T10:58:08+01:00

We are currently only open 08:30-17:30 Monday to Friday and do not offer any overnight accommodation or care.

How do I book a full day or a half-day session for my dog?2019-02-28T11:00:11+01:00

The Dog Day Care registration form must be completed before attending a mandatory trial session. You can book a trial session and further sessions thereafter by contacting our Centre or via our enquiry page.

How do I pay?2019-02-28T10:58:39+01:00

Payments are made on receipt of an invoice from our finance department within 7 days. We do not accept cash.

How much do your sessions cost?2019-02-28T10:47:22+01:00

You can find our prices on the Dog Day Care Prices page.

My dog is entire or in season can they still attend Day Care?2019-02-28T11:01:47+01:00

We accept dogs under the age of 12 months that are still entire, but at the age of 12 months they must be castrated in order to still attend Day Care. Females in season will not be able to attend Day Care for the duration of their season.

What are your opening hours?2019-02-28T10:52:06+01:00

Monday to Friday 08:30 – 17:30.

What qualifications do your staff hold?2019-02-28T11:07:03+01:00

Our staff have many years of experience within the animal care industry and come from kennel, rehoming, training and veterinary backgrounds. Many of our staff members hold pet first aid certificates and all of our staff our DBS checked, with several team members having gained animal related degree qualifications.

What type of sessions and hours are available to book?2019-02-28T11:00:50+01:00

We offer a full day (08:30-17:30) or half-day morning (08:30-12:30) or half-day afternoon (13:30-17:30).

Will my dog/s be supervised?2019-02-28T11:01:16+01:00

Dogs are supervised at all times.

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